The point where all PMS fail: Goal Alignment
Growth is essential, and numbers are the language that proves it. Quantification of the growth index is a must. A Growth Index is a composite metric that quantifies growth by combining multiple indicators into a single, trackable score. It means it is essential to have Growth Parameters to keep an eye on whether the company is growing or not. And to achieve this, every single function should have ‘Improvement Parameters’ to contribute to growth. Improvement parameters are altogether different from the Growth parameters. Functions do not 'grow' in a business environment, but they support a business by continuous improvements in their deliveries. The need to have a mechanism for continuous monitoring of ‘Improvements & Growth’ was compulsively felt when the Industrial Revolution was at its peak, and the world was moving together with a ‘Business Mindset’. The concept of the Performance Management System was born out of this need. PMS didn’t evolve in a day or two bu...